Being in the customer service field professionally, I recognize that I have extremely high standards to live up to. Karlen far and away exceeded those expectations. Her responsiveness and follow up was outstanding. She was an excellent resource of the area and has a long list of contacts and relationships that streamlined the buying and selling process for us. I can’t thank her enough both professionally and personally. I highly recommend her to anyone buying in the Smith Mountain Lake area.
We just purchased our dream home on Smith Mountain Lake with the help and guidance of Karlen Tinti with MKB Realtors. Once we decided to make the move, Karlen worked with us putting our existing home on the market and closing on our new home simultaneously. Her customer first attitude and attention to detail brought us a cash offer for our property within 24 hours of the listing. She worked tirelessly to help us juggle demands of purchasing a unique property on the lake. We would recommend her to anyone without hesitation. Karlen was energetic, knowledgeable and attentive; she listened carefully and never pressured us to do anything we weren't prepared to do. She seemed to always be available, as if we were her only clients (though we definitely were not). She gently educated us about what it took to write a winning offer for our new home and how to achieve maximum profit from our existing property. It was reassuring to have Karlen on our side while navigating the craziness that is the current Smith Mountain Real Estate market. She continued to be extremely helpful throughout the escrow process and beyond, helping us find contractors and giving advice about renovations as needed. We feel fortunate to have worked with her on the selling and purchase of new home.
You have realtors that are there to help and then you have amazing realtors like Karlen Tinti who goes above and beyond to make sure your sale goes through under difficult circumstances and I couldn't ask for better support or help getting the job done!I was blessed and very much appreciated her patience in this process! I would highly recommend her to anyone who wanted to get their house sold quickly! Can't thank you enough Karlen for everything you did!!!
Our most sincere thanks. Let’s go look for some investment property soon!
She believes in customer service! Karlen’s knowledge of the lake and its properties saved us both time and energy. I have recommended her to our family and friends.
A dream come true agent. Karlen was invaluable to us in guiding us through the bid and purchase process.
A True Professional. When it comes to knowledge of the lake, service, detail, patience and follow-up.
Just the Right Property. As our buyer’s agent, Karlen was very professional in assisting with our detailed search for just the right property for us at the lake.
We won the lottery. We appreciated your willingness to keep us informed even before we were ready to make a move.
When we finally bought property, Karlen continued to assist us…when others would have considered their task complete.
So Knowledgeable. She must have gotten discouraged at times as our search occupied her time off and on for about three years. However, she never lost her patience.
To top it off, it didn’t take you long to find our dream property with the most spectacular views of the lake.
I Enthusiastically Recommend Karlen. We were looking to relocate from the Virgin Islands.
It was a Pleasure.I would not hesitate to do business with you again.
Thank you so much for all you did to help us through the difficult process of selling our lake home. Your experience and guidance when we got discouraged were invaluable. Your pricing judgement was also accurate, even though we didn't always want to hear it. I am glad we stayed friends through all of the years we lived at the lake. We will enjoy our Olive Garden dinner and be very glad you were our agent for both buying and selling
It was a GREAT pleasure working with you. I just wanted to tell you that you were a great help and resource to us in selling the property. As this was our first experience doing this, you were very patient with our questions and concerns and very thorough and detailed. Your determination, honesty and support was greatly appreciated and made the process go smoothly! So thank you very much. It was a GREAT pleasure working with you.
Your communication and follow up is just plain outstanding, Karlen. Jane and I have used you as our broker twice as a buyer and as a seller. In my job with Richardson Vicks and later with Procter and Gamble I have had real estate experiences with local brokers and your service is tops. Your communication and follow up is just plain outstanding. I would recommend your services to any potential buyer or seller and would say MKB Realtors at the Lake is fortunate to have you on their staff. I hope you have a great year.